Privacy policy

Company

Natuurwijze, Tromplaan 17 in Maarn, contact(at)natuurwijze.nl

Personal data that Natuurwijze processes

Natuurwijze processes personal data because you use our services or provide it to us yourself. Below you will find an overview of the personal data that Natuurwijze processes:

Contact Form:

  • Provided names (first and last name)
  • Phone number
  • Email address
  • Message

Webshop:

  • Natuurwijze collects information during the checkout process in our store. When you visit the site, Natuurwijze collects the following data:
  • Products you viewed: This data is used to show you recently viewed products.
  • Location, IP address, and browser type: This data is used to calculate tax fees and shipping costs.
  • Shipping address: Natuurwijze asks you to fill in this information to calculate shipping costs before placing an order and to ship the order to you.
  • Natuurwijze also uses cookies to save products in your shopping cart while you browse our site. You can manage cookie preferences by clicking on the white area at the bottom right of the screen.

Purchases:

  • When you purchase products or services from Natuurwijze, you create an account and provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as a username and password. Natuurwijze uses this information for:
  • Sending you information about your account and orders.
  • Responding to your requests, including refunds and complaints.
  • Processing payments and preventing fraud.
  • Setting up your account for our store.
  • Complying with legal obligations, such as tax calculations.
  • Improving our store offerings.
  • Sending marketing messages to you, if you opt-in.
  • Providing access to the online learning environment when you purchase a course.

Retention Period:
Natuurwijze stores your information as long as necessary for the purposes collected and used. For example, order information is retained for tax and accounting purposes.

Payments:
Natuurwijze accepts payments via iDeal (Mollie). When processing payments, data necessary for payment support, such as total purchase amount and billing information, is transferred to Mollie. View Mollie’s Privacy Policy at https://www.mollie.com/nl/privacy for details.
Natuurwijze alos accepts payments via Paypal. When processing payments, data necessary for payment support, such as total purchase amount and billing information, is transferred to Paypal. View Paypal’s Privacy Policy at https://publicpolicy.paypal-corp.com/

An innactive account will be removed within two years. This will be done based on the last login information. Accounts that have never been used will also be removed from the website.

Newsletter and Blog Posts:

  • Name (provided name)
  • Email address
  • IP address
  • Uses analytical cookies
  • Read the privacy statement of the application used by Natuurwijze at https://mailchimp.com/legal/privacy/ for more details.

Education, Courses, Workshops:

  • Name and surname
  • Email address
  • All personal data mentioned under “webshop.”

Online Courses:

  • When you register with Natuurwijze, you provide information such as your name, billing address, email address, telephone number, credit card/payment information, and optional account information. This information is used for purposes such as:
  • Sending information about your account, orders, courses, and memberships.
  • Communicating about registered courses and memberships.
  • Responding to requests, including refunds and complaints.
  • Processing payments and preventing fraud.
  • Complying with legal obligations.
  • Improving our site’s offerings.
  • Sending marketing messages, if you opt-in.
  • Natuurwijze stores your information for as long as necessary for the purposes collected and used, such as storing order data for 7 years for tax and accounting purposes.

Course Progress:
Natuurwijze has access to your course progress and activities to fulfill orders, process refunds, and provide support.

Card Payments:

  • Bank account
  • Amount of purchased goods
  • Phone number or email address (for receipt)

Special and/or Sensitive Personal Data:

Natuurwijze does not collect data about visitors under 16 years of age without parental consent. If you believe Natuurwijze has collected personal information about your minor child without permission, please contact(at)natuurwijze.nl for deletion.

Purpose

Natuurwijze processes your personal data for the following purposes:

  • Delivering goods, consultations, or education.
  • Handling payments.
  • Sending newsletters or blog updates.
  • Telephone and/or digital contact to provide services.
  • Complying with legal obligations, such as data needed for administration.

Automated Decision Making

Natuurwijze does not make decisions about matters based solely on automated processing without human involvement.

Embedded Content from Other Websites

Posts on this site may contain embedded content (e.g., videos, images, messages, affiliate links). Embedded content behaves as if the visitor has visited the other website. These websites may collect data, use cookies, embed additional third-party tracking, and monitor interaction with that embedded content, including tracking interaction if you have an account and are logged in to that website.

Cookies or Similar Techniques

Natuurwijze uses technical, functional, and analytical cookies necessary for the website’s technical operation and user convenience. You can manage or delete stored cookies via your browser settings.

How Natuurwijze Protects Personal Data

Natuurwijze takes measures to prevent misuse, loss, unauthorized access, disclosure, and unauthorized modification of your data. If you have concerns about data security, contact(at)natuurwijze.nl. The website is secured by an SSL certificate to encrypt data during transport.

Retention Period

Natuurwijze retains personal data only as long as necessary for the purposes collected and used.

Sharing with Third Parties

Natuurwijze does not sell your data to third parties and only shares it if necessary for services or legal obligations.

For more detailed information about how Natuurwijze processes personal data, please contact us at contact(at)natuurwijze.nl

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